Corporate Office
210 North Fifth Street
Reading, PA 19601

Phone: 610-376-0010
TTY: 610-288-2301
Toll Free: 888-376-0120

Consumer Action Group 


The Consumer Action Group consists of volunteer consumers advocating for issues that are important for people with disabilities to change.

The Consumer Action Group’s (CAG) mission is to advocate for issues that affect individuals in the disability community.  We want to campaign for better accessibility to buildings, restaurants, churches, transportation etc. by following the guidelines of the Americans with Disability Act.

The Consumer Action Group is seeking for potential consumers to join the group to advocate on these issues in our community.  We need your voices to make a difference.  If you or someone else you know is interested in joining our group please contact Jacey Brobst or Felix Colon at (610)376-0010 ext. 105 or 102.


Goals for CAG Committee:

  1.  Have Representatives from Berks County come to meetings to discuss the concerns we have in Reading and the surrounding areas. 
  2. Have committee members contact owners of buildings, sidewalks, crosswalks, and lights that need to be addressed and changed.
  3. Discuss all issues that need to be addressed for people with disabilities.
  4. The committee wants to find different ideas on how to advocate for issues.
  5. Go to BARTA meetings to listen to what new information is being used for passengers who use this service.
  6. Have event/events promoting the Consumer Action Group to have more individuals involved in it.



One person can make a mark but a team can change the world!  Come join our committee because “alone we can do so little, together we can do so much”- Helen Keller